BES 370-2 - Organizational Behaviour 1 Credits Outline Effective Date: Academic Year 2025/2026 Revised: Jan 4, 2025 Approved: Feb 1, 2025
Lecture Hours: 15
Course Description: This course covers the theory of individual behaviour, values, and personality, and how elements of personality may influence the organizational environment. Learners examine key elements related to effectiveness and organizational structure and how the constructive uses of conflict, politics, and power and their relationship may affect organizational success.
Rationale: This is a core course for the Bachelor of Applied Business: Emergency Services program.
An organization’s strengths are often attributed to the successful interactions between individuals, dynamics among groups, and relationships within the organizational structure. By understanding the dynamics, structure, power and politics in an organization, managers and administrators may build successful, productive organizations. This course provides an appreciation for the human elements and processes critical whenever individuals organize for the purpose of conducting a productive business enterprise.
Prerequisites: None Corequisites: None
Course Learning Outcomes: A student who successfully completes the course will have reliably demonstrated the ability to:
1. Describe the key concepts, theories, and principles of organizational behaviour.
2. Envision and describe a plan to make organizational changes at their current or future emergency services agency.
3. Examine the dynamics of power, politics, and cultural integration in the emergency services workplace, with a focus on maintaining good relations through inclusion, diversity, equity, and accessibility.
4. Describe motivations in the workplace and how to work with them.
Required Resource Materials: Langton, N., Robbins S. P., Judge, T.A., Yap, R., & Perry, E. (2023). Organizational behaviour:
Concepts, controversies, applications (9th Cdn. Ed.) Pearson.
Optional Resource Materials: None
Conduct of Course: This course is approximately 15 hours in length. It is delivered online and may involve individual, pair, and group work. Students are required to submit assignments, take part in asynchronous discussions, and undertake exercises in the workplace that call for reflective thinking. Participation in this course is paced and mandatory, and students are expected to practice time management skills accordingly. It is critical that each student read the assigned material and keep up to date with all objective tasks and assignments.
Student counseling: Students who are experiencing difficulty with the course should immediately consult the instructor by email.
Course withdrawal: Students should familiarize themselves with the school’s course withdrawal policy and procedures, which are explained in the student handbook/calendar.
Students should budget approximately one to two hours of time in preparation for each one hour of the estimated 15 hours of class time.
All goals and evaluations of student application and demonstration of their knowledge and skills are determined as per the Online Discussion Grading Rubric and the Paper Grading Rubric linked within the course.
Regular participation in threaded discussions is essential for success in the program. Absence for any reason does not relieve a student of the responsibility of completing course work and assignments to the satisfaction of the instructor. Poor participation may result in the termination of a student from a course(s).
If you do not meet the established participation requirements, your instructor will recommend that the Registrar withdraw you from the course. A failing grade of RW (Required to Withdraw) will appear on your transcript. No credit is earned, and the grade will be calculated as a failing grade in the GPA.
In cases of repeated absences due to illness, the student may be requested to submit a medical certificate.
Content of Course: This course consists of four units:
- Introduction to Organizational Behaviour
- Define organizational behaviour with respect to the emergency services.
- Structure and Change
- Analyze organizational structures and strategies for supporting change.
- Stress and Spirituality-Finding Balance in the Emergency Services Workplace
- Examine causes of stress in the workplace and the nourishment that serving a higher purpose provides.
- Power and Politics-Maintaining Good Relations
- Analyze the impact of power dynamics and organizational politics on workplace relations in emergency services and apply the principles of Wahkohtowin to foster an inclusive, equitable, and collaborative work environment.
Course Assessments: This course uses a variety of assessment tools to evaluate student performance. The final grade is an aggregate of the following components:
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Class Discussions (3 x 20%)
- Basic Concepts of OB
- Structure and Change
- Stress and Spirituality
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60%
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Essay on Power, Politics, and Maintaining Good Relations
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40%
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Total
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100%
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Course Pass Requirements: A minimum grade of D (50%) (1.00) is required to pass this course.
Students must maintain a cumulative grade of C (GPA - Grade Point Average of 2.00) in order to qualify to graduate.
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Letter
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F
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D
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D+
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C-
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C
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C+
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B-
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B
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B+
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A-
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A
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A+
|
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Percent Range
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0-49
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50-52
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53-56
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57-59
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60-64
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65-69
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70-74
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75-79
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80-84
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85-89
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90-94
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95-100
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Points
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0.00
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1.00
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1.30
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1.70
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2.00
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2.30
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2.70
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3.00
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3.30
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3.70
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4.00
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4.00
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Official final grades will be available on My Lakeland. Grades posted in D2L should be considered interim grades.
Lakeland College is committed to the highest academic standards. Students are expected to be familiar with Lakeland College policies and to abide by these policies. Violations of these policies are considered to be serious and may result in suspension or expulsion from the College.

Every effort has been made to ensure that information in this course outline is accurate at the time of publication. Lakeland College reserves the right to change courses if it becomes necessary so that course content remains relevant.
In such cases, the instructor will give students clear and timely notice of changes.
No part of this course outline may be reproduced in any form or resold without written permission from Lakeland College.
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5707 College Drive, Vermilion, Alberta, Canada T9X 1K5. Ph: 780 853 8400
Toll-free in Canada: 1 800 661 6490 E-mail: admissions@lakelandcollege.ca
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