BA 120 - Organizational Behaviour

3 Credits
Outline Effective Date: Academic Year 2025/2026
Revised Date: Sep 3, 2025
Date Approved: Sep 3, 2025

Lecture Hours: 45

Course Description:
This course looks at the behaviour of individuals and groups in organizational settings in terms of various theories and models and examines how such behaviour can be modified to improve organizational efficiency and effectiveness. Case studies, exercises, and role-plays drawn from real life are used to illustrate the principles involved.

Rationale:
This is a required course for the Accounting, Real Estate Appraisal and Assessment, General, Marketing, and Small Business & Entrepreneurship majors of the Business Administration Diploma program. A major criticism often heard from those who hire newly graduated business majors is that new graduates lack people skills. This course will enable students to assess an organization at the individual, group, and structural level. Students, future employees, and managers will be able to apply theories and skills learned from this course to improve organizational effectiveness in the twenty-first century.

Prerequisites: None
Corequisites: None

Course Learning Outcomes:
A student who successfully completes the course will have reliably demonstrated the ability to

1.explain the relevance of organizational behaviour as it relates to organizational success.

2.evaluate critical behavioral elements of individual and group behaviours.

3.demonstrate how individual perceptions result in varied response behaviours.

4.explain how individual values, beliefs, and attitudes relate to job performance.

5.utilize various motivational models to improve organizational productivity.

6.explain how communication, power and politics, conflict, and negotiation can be constructively utilized in the organizational setting.

7.determine the influence of organizational culture on performance.

8.demonstrate the elementary principles of leadership and decision making.

9.explain how organizational structure and job design relate to organizational productivity.

10.describe the influence and the effects of change on organizational performance.

Required Resource Materials:
Langton, N., Robbins, S. P., & Judge, T. A. (2022). Fundamentals of organizational behaviour (9th ed.). Pearson.

ISBN: 9780136621560

Optional Resource Materials:
None

Conduct of Course:
To enhance the experiential setting of this course and to stimulate discussion and thought, this class is composed of both interactive lectures and group sessions. Because most of the sessions will be focused on group work, attendance is critical for individual and group success in the course.

Class discussions are conducted on the assumption that each student has adequately prepared the required material in advance.

Students should budget one to two hours of time in preparation for each one hour of class time.

Regular attendance is essential for success in any course. Absence for any reason does not relieve a student of the responsibility of completing course work and assignments to the satisfaction of the instructor. Poor attendance may result in the termination of a student from a course(s).

The instructor will recommend that the Registrar withdraw any student who does not meet the established attendance requirements. A failing grade of RW (Required to Withdraw) will appear on the student’s transcript.

In cases of repeated absences due to illness, the student may be requested to submit a medical certificate.

Instructors have the authority to require attendance at classes.

Content of Course:

Understanding the Workplace
Striving for Performance
Interacting Effectively
Sharing the Organizational Vision

Course Assessments:

Assignments	40%
Examinations	60%
Total	100%

Grading emphasis is on both content and presentation of content.

All assignments must be handed in on time.

Official final grades will be available on My Lakeland. Grades posted in D2L should be considered interim grades.
“Lakeland College is committed to the highest academic standards. Students are expected to be familiar with Lakeland College policies and to abide by these policies. Violations of these policies are considered to be serious and may result in suspension or expulsion from the College.”

Course Pass Requirements:
A minimum grade of D (50%) (1.00) is required to pass this course.

Letter	F	D	D+	C-	C	C+	B-	B	B+	A-	A	A+
Percent Range	0-49	50-52	53-56	57-59	60-64	65-69	70-74	75-79	80-84	85-89	90-94	95-100
Points	0.00	1.00	1.30	1.70	2.00	2.30	2.70	3.00	3.30	3.70	4.00	4.00

Students must maintain a cumulative grade of C (GPA - Grade Point Average of 2.00) in order to qualify to graduate.

Every effort has been made to ensure that information in this course outline is accurate at the time of publication. Lakeland College reserves the right to change courses if it becomes necessary so that course content remains relevant.

In such cases, the instructor will give students clear and timely notice of changes.

No part of this course outline may be reproduced in any form or resold without written permission from Lakeland College.

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